Client: Rydel Roofing

Industry: Roofing & Siding

Challenge: Rydel Roofing was looking to expand its market presence in Canada and boost sales amidst growing competition.

Solution: Alchemy Consulting developed a comprehensive sales strategy focused on enhancing customer engagement and optimizing sales processes. We provided training for the sales team, implemented a new CRM system, launched targeted marketing campaigns, and established call centers in Lebanon to improve customer outreach and support.

Results: Within six months, Rydel Roofing saw a 35% increase in sales and a significant improvement in customer satisfaction. The new CRM system streamlined the sales process, leading to better follow-ups and increased conversion rates. The call centers in Lebanon played a crucial role in maintaining continuous customer engagement and support, contributing to the overall success.